Recovery Programs have Changed in Light of Technology and COVID

Recovery Programs have Changed in Light of Technology and COVID

Season 1, Episode 8

Host(s): Dr. Larry Force, Andrew O’Grady, Elisa Gwilliam

Guest(s): Boris Ingberg: Regional Director of Outpatient Services at Mountainside Treatment Center

Regional Director of Outpatient Services at Mountainside Treatment Center Boris Ingberg joins the INTERSECTIONS Exchange panel to discuss the effects of COVID-19 on mental health treatment. Ingberg discusses the challenges recovery professionals have faced in maintaining a holistic approach to treatment while integrating technology into their methods.

Topics Discussed

  • Adjustments to MH services during the pandemic 
  • Striving for equity in virtual treatment
  • Fighting isolation during the pandemic
  • Integration of wellness checks into recovery programs
  • Collaboration between “silos” to individualize substance use treatment


Key Quote(s)

  • “It’s not just about the delivery of clinical care, it’s about making someone comfortable … we had to realize the reality we’re in. We had to realize the reality of our clients, learn what they need and how we can come as close as possible to fulfilling those needs” – Boris Ingberg
  • “We have to provide the care somebody needs when they walk through the door. Everybody that works in our entities is trained to do that, but we get so focused on what we have to deal with and it doesn’t look at the whole person.” – Andrew O’Grady


INTERSECTIONS is an innovative, peer delivered, modular self-care program developed by the National Organization of Adult Addictions and Recovery (NOAAR) and Mental Health America of Dutchess County.

Addiction, chronic illness, and mental health are dimensions in our lives that isolate us. They isolate us from ourselves, from others, and from our spirit. INTERSECTIONS helps us connect and reconnect to reach our full potential.

INTERSECTIONS promotes the reduction of reoccurrence, improved maintenance of recovery plans, and success within family systems and the community.

Modules include:

  • Orientation
  • Meditation
  • Movement
  • Nutrition
  • Mindfulness
  • Personal Visions and Goals
  • Spirituality

INTERSECTIONS is based on a theoretical orientation called The Theory of Dimensionality and is rooted in a Practice-Based Intervention, Dimensional Solution Based Treatment (DSBT).

“We cannot fix you because you are not broken … everybody has stuff. We are all in Recovery from something.”

About MHA Dutchess County

Mental Health America of Dutchess County is a nonprofit organization dedicated to making sure nobody gets left behind in our community due to lack of mental health services. Our staff and volunteers work day and night to:

  • Strengthen families
  • Overcome fear
  • Help people dealing with anxiety
  • Link individuals to the supports they need
  • Provide safe spaces to heal
  • Break down stigma
  • …and much, much more.